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Frequently Asked Questions
Everything you need to know about your order
Standard shipping typically takes 1-7 business days. Delivery times may vary depending on your location and local customs processing.
Orders are processed within 1 business days. You'll receive a confirmation email once your order has been shipped.
Once shipped, you'll receive a tracking number via email. Tracking updates will be available after your package arrives in your local country.
We offer a 30-day return policy from the date of delivery. Items must be unused, in original packaging, and in resalable condition.
Refunds are processed within 5–10 business days after your return is approved. The funds will be credited to your original payment method.
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately if you need to make changes.
Please contact our support team within 48 hours with photos of the damaged or incorrect item. We'll arrange a replacement or full refund immediately.
Our customer support team responds to all inquiries within 24–48 hours. For urgent matters, please mark your message as high priority.