Shipping policy

SHIPPING POLICY

Zenvrya
Operated by Unlimited Storage Space LLC

Last updated: August 26, 2026


1. OVERVIEW

Zenvrya is an online store operated by Unlimited Storage Space LLC.

We currently accept and ship orders within the United States only.

This Shipping Policy explains our order processing times, estimated delivery times, tracking procedures, shipping costs, and how delivery issues are handled.


2. ORDER PROCESSING

Orders are generally processed within 1–3 business days.

Business days are Monday through Friday, excluding applicable U.S. public holidays.

During periods of unusually high order volume, promotional events, or circumstances outside our reasonable control, processing may take slightly longer.

Once an order has been processed and prepared for shipment, the customer will receive shipping confirmation where applicable.


3. SHIPPING DESTINATIONS

Zenvrya currently ships orders only to addresses within the United States.

Orders placed with shipping addresses outside the United States may not be accepted or may be canceled and refunded.


4. ESTIMATED DELIVERY TIME

After the order has been processed, estimated delivery within the United States is generally:

1–7 business days

Unless otherwise stated on the product page or during checkout, this estimate begins after the order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed delivery dates.

Delivery may occasionally take longer due to circumstances such as:

  • Carrier delays

  • Severe weather

  • High shipping volumes

  • Transportation disruptions

  • Regional service interruptions

  • Incorrect or incomplete shipping information

  • Other circumstances outside our reasonable control

We make reasonable efforts to ensure orders are fulfilled and delivered within the timeframes communicated to customers.


5. SHIPPING COSTS

Applicable shipping charges will be clearly displayed during checkout before the customer completes the purchase.

Zenvrya may offer:

  • Free shipping

  • Promotional shipping rates

  • Other shipping promotions

from time to time.

Any applicable shipping costs will be disclosed before payment is completed.


6. TRACKING INFORMATION

When tracking is available, customers will receive tracking information after their order has shipped.

Tracking information may take some time to become active after the shipping confirmation is issued.

Depending on the carrier, tracking updates may not appear immediately and may occasionally be delayed while the package moves through the carrier's network.

If your tracking information has not updated for an extended period, please contact us at:

support@zenvrya.com

We will make reasonable efforts to assist with the shipment.


7. SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Before completing your purchase, please verify:

  • Recipient name

  • Street address

  • Apartment or unit number, if applicable

  • City

  • State

  • ZIP code

If you discover an error in your shipping information, contact us as soon as possible at:

support@zenvrya.com

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee that changes can be made after an order has entered processing or shipment.


8. INCORRECT OR INCOMPLETE ADDRESSES

If a package cannot be delivered because the customer provided an incorrect or incomplete shipping address, the package may be returned to the sender or otherwise handled by the carrier.

If the package is returned to us, we will review the order and contact the customer regarding the available resolution.

Actual additional shipping or return-to-sender costs imposed by the carrier may be charged or deducted from a refund where permitted by applicable law.

No additional restocking fee will be charged solely because a package was returned as undeliverable.


9. DELIVERY DELAYS

Although we aim to provide reliable and timely delivery, occasional delays may occur.

Possible causes include:

  • Increased seasonal demand

  • Carrier network delays

  • Weather conditions

  • Transportation disruptions

  • Operational issues affecting the carrier

  • Other events outside our reasonable control

If your order is significantly delayed, please contact:

support@zenvrya.com

We will review the available tracking information and assist where reasonably possible.


10. LOST PACKAGES

If tracking indicates that a package has not progressed for an unusually long period or appears to have been lost in transit, please contact us at:

support@zenvrya.com

We may work with the applicable carrier to investigate the shipment.

If a shipment is confirmed as lost before successful delivery, we will provide an appropriate resolution, which may include:

  • A replacement shipment, or

  • A refund

depending on the circumstances and product availability.

Customers should not be required to bear the cost of an order that is confirmed as lost before delivery.


11. PACKAGES MARKED AS DELIVERED

If tracking shows that a package was delivered but you cannot locate it, we recommend that you:

  • Verify the delivery address on your order

  • Check around the delivery location

  • Check with household members or neighbors

  • Check any designated parcel or mail area

  • Contact the shipping carrier for additional delivery information

You should also contact us at support@zenvrya.com so we can review the situation.

A carrier's delivery confirmation may be considered when investigating a missing package, but we will review reported delivery issues individually and assist where reasonably possible.


12. DAMAGED PACKAGES OR PRODUCTS

If your package or product arrives damaged, defective, or incorrect, please contact us as soon as possible at:

support@zenvrya.com

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging, where applicable

Damaged, defective, or incorrect products will be handled in accordance with our Return & Refund Policy.

Where the issue was caused by us, the fulfillment process, or the carrier, the customer will not be responsible for reasonable return shipping costs if a return is required.


13. FAILED DELIVERY ATTEMPTS

Customers should ensure that they can receive deliveries at the shipping address provided.

If a carrier is unable to complete delivery, the carrier may:

  • Attempt redelivery

  • Leave the package at an authorized pickup location

  • Return the package to the sender

Customers should follow the instructions provided by the carrier where applicable.

If a package is ultimately returned to us, please contact support@zenvrya.com for assistance.


14. ORDER CANCELLATIONS AND ADDRESS CHANGES

Order cancellation requests and shipping address change requests should be submitted as quickly as possible.

Under our Return & Refund Policy, customers may request cancellation within 12 hours after placing an order.

However, we cannot guarantee a cancellation or address modification once an order has entered fulfillment or has already been shipped.

If the order has already shipped, the applicable return procedures may apply.


15. NO INTERNATIONAL SHIPPING

Zenvrya currently does not offer international shipping.

As a result, customers are not charged international customs duties, import fees, or international brokerage charges through our standard shipping process.

If our available shipping destinations change in the future, this policy will be updated accordingly.


16. POLICY CONSISTENCY

This Shipping Policy should be read together with our:

  • Terms of Service

  • Return & Refund Policy

  • Privacy Policy

Where applicable, these policies form part of the terms governing purchases made through Zenvrya.


17. CONTACT INFORMATION

If you have questions regarding shipping, tracking, delivery, or an existing order, please contact us.

Zenvrya
Operated by Unlimited Storage Space LLC

Customer Support Email: support@zenvrya.com
Company Email: unlimitedstoragespacellc@gmail.com
Phone: +1 (661) 577-0423

Principal Business Address:
4900 California Avenue
Bakersfield, CA 93309
United States