Terms of service

TERMS OF SERVICE

Zenvrya Limited

Last updated: 1-3-2026

1. GENERAL INFORMATION

This website is operated by Zenvrya Limited. Throughout the site, the terms “we”, “us” and “our” refer to Zenvrya Limited.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your country of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction

3. PRODUCTS & SERVICES

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit the sales of our products to any person or region

4. PRICING & PAYMENTS

All prices are listed in the applicable currency and may be subject to change without notice.

We reserve the right to:

  • Correct any pricing errors

  • Cancel orders placed with incorrect pricing

Payments are processed securely through third-party payment providers.

5. ORDERS & VERIFICATION

We reserve the right to refuse or cancel any order at our discretion.

In some cases, we may require additional verification, including identity or address confirmation, before processing an order. Failure to provide requested information may result in cancellation.

6. SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control, including customs or logistics issues.

Zenvrya Limited is not responsible for:

  • Delays caused by carriers

  • Lost or delayed shipments due to incorrect customer information

7. RETURNS & REFUNDS

Our Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

By placing an order, you agree to the terms stated in our Return & Refund Policy.

8. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, and designs, is the property of Zenvrya Limited and may not be used without prior written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Zenvrya Limited shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use of our website

  • The use of our products

10. THIRD-PARTY SERVICES

We may provide access to third-party tools or services. We are not responsible for their content, policies, or performance.

11. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

12. PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes

  • To violate regulations or laws

  • To infringe upon intellectual property rights

  • To transmit harmful code or malware

13. TERMINATION

We may terminate or suspend access to our services at any time without notice if you violate these Terms.

14. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

15. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws.

16. CONTACT INFORMATION

For any questions regarding these Terms, please contact us:
Zenvrya Limited
Email: support@zenvrya.com
Registered in Hong Kong
Company Number: 80023804
Adress: RM03, 24/F, HO KING, COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

Zenvrya Limited
Email: support@zenvrya.com
Registered in Hong Kong
Company Number: [To be added]